Published Jan 19 2008, 03:52 PM by BlogPoster

Microsoft Office Live - continuously improving our service

 

 

 

Original post dated June-13-2007 @ http://officeliveblog.spaces.live.com/blog/cns!7A0018FE70A946FB!701.entry 


Over the last 5 months, we have worked on 3 minor releases to Microsoft Office Live, and have constantly made improvements to the quality of our service & additions to the features in Microsoft Office Live.

Some of the feature work we have done over these last 3 releases based on customer feedback has been:

1. Launching Domain redelegation to resolve customer reported issues with bringing their existing domain to Microsoft Office Live.
2. Adding support for .de domain in Germany and .eu domain in the European markets that Microsoft Office Live is present in.
3. Launching adManager in the UK and France markets (to allow users in those markets to purchase keyword for advertising).
4. Allowing customers to enter an alternate email address contact that allows us to send them password reset information in case they forget their password.
5. Microsoft Office Live side bar

Besides these feature additions, our more important work has been:
1. Work in improving the reliability and quality of our service – we’re very proud of this work, since it helps all our customers!
2. Working with many individual customers to resolve the issues they reported.
3. Completing the upgrade process for our beta customers with 99.62% success rate.

Our team continues to make constant improvements to our service based on your feedback. We really enjoy being able to release often to deliver updates that make you happy and make your businesses successful,

On behalf of the Live Site updates team,
Arun Rajappa
Senior Program Manager Lead

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