Published Feb 19 2008, 01:13 AM by Skip - MSFT

Yes, there is a better way to manage your contacts

Let’s say you get back to the office after a business meeting where a couple of potential customers handed you their business cards. Do you:

 

a)      Toss them in a desk drawer

b)      Lose them in your pants pockets

c)       Enter them as contacts on your computer

 

If you answered ‘a’ or ‘b’ rather than ‘c’, then I’d like to introduce you to a little feature known as Contact Manager, which is now FREE for all Microsoft Office Live Small Business customers.

 

Contact management is the lifeblood of sales and marketing for a lot of today’s successful businesses. And the neat thing about our Contact Manager tool is that you and your team can quickly access up-to-date information about your customers and every interaction your company has had with them – whether you’re in the office, working from home or making sales calls out on the road. So if you’ve got an Internet connection, you’ve always got the latest account activity and sales opportunities at your fingertips.

 

We’ve enhanced how Contact Manager integrates with other Office Live Small Business features, including the new E-mail Marketing beta. The Web site “Contact us” module now automatically adds site visitors into Contact Manager, which is also pretty sweet.  It will also notify you by e-mail when you have new contacts or changes to contact records from your colleagues and partners!

 But here’s what I like best about Contact Manager: With our new release you can easily filter your business contacts by type – lead or prospect, customer, vendor, employee or newsletter subscriber. Plus you can quickly search your contacts by first or last name, by phone number or area code, or by e-mail address.  Need to take these contacts with you?  No problem, just sync to your Microsoft Office Outlook and go mobile! 

And for those of you with stacks of business cards in a desk drawer (or your pocket) – we’ve redesigned Contact Manager to make adding contacts more efficient. So please check out all the great things you can do with Contact Manager, and then give it a try.

  

See you online,

 

Skip Chilcott

Office Live Small Business Team

 

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