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How do I add a page for my customers to leave a comment?

Last post 09-06-2008 5:31 PM by tswanson. 18 replies.
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03-18-2008 10:38 PM
Carrie Joined on 03-19-2008 Posts 3
How do I add a page for my customers to leave a comment?

I am wanting to have my customers to leave feedback for my product. How do I do that? Any suggestions?Thanks in advance, Carrie

My site: www.custommouthguardsforallsports.com

03-18-2008 11:15 PM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: How do I add a page for my customers to leave a comment?

Hi Carrie,

The Contact Us page can be used as a feedback page for your product (just change the title and headings!).  You can also have that on any other webpages you want by using the Contact Us module.  Is that what you're looking for? Or do you need something more sophisticated? 

Hope this helps!
Royster
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03-19-2008 12:48 AM In reply to
stanaway Joined on 03-19-2008 Posts 1
Re: How do I add a page for my customers to leave a comment?

 

I have a deli in Roseville, and have just completed our website. Including all of our menus and what not. I would like people to give their opinions. Should I have a certain page for that or justt rely on the contact us e-mail spot. Would the other page automatically become part of the site??I'm a rookie, NIcole Stanaway
04-01-2008 12:53 PM In reply to
Carrie Joined on 03-19-2008 Posts 3
Re: How do I add a page for my customers to leave a comment?

Thank you, That it what I have done for now. But I was looking for something that they would type in and it would automatically be placed on the comment page. Do you have a suggestion?

Thanks Carrie

04-01-2008 1:12 PM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: How do I add a page for my customers to leave a comment?

Hi Carrie,

You sure you want to do that?  You could potentially receive a lot of spam messages if you allow people to post directly to your site.  If you don't consider that to be an issue, then what you need to do is to create a custom list (in a workspace) that has the fields you want the visitor to fill out.  You will need to use form designer to put a form on the page for visitors to leave comments.  You will also need to use the list publisher to publish the list on the same page, so that all comments entered will automatically appear.  That is basically the process.  Try it out (you can search for posts in the community that address how to create a custom list, using form designer and list publisher) and if you need more help, you can always come back here.

Hope this helps!
Royster
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04-01-2008 1:46 PM In reply to
Advisor-Norris Joined on 03-12-2008 Atlanta,GA Posts 199
Re: How do I add a page for my customers to leave a comment?

Nicole,

I would suggest not using the Contact Us form for collecting opinions on your website. What you need is a customized form for this purpose.

 

Designing a custom form to place on your web site is easy to accomplish in Office Live by utilizing the functionality in your Office Live Business application.

 

Here's what you do -

 

  1. Log-in to your Office Live account (home.officelive.com)
  2. Click Business Applications (You may have to activate if this is your first time using it. If so, click Activate.)
  3. Select an existing application (Team Workspace)
  4. Or click Add Application to create Your custom applications.
  5. Select Blank Workspace
  6. Click Ok.
  7. In the Title box, type - Web Forms (or you may wish to name it whatever you like)
  8. In the URL box, type, - WebForms (or the name you select)
  9. Click OK.
  10. You should be presented with a blank Dashboard. Click Add.
  11. Select Custom List from the drop down.
  12. In the Name box, type "Menu Opinions" (again you decide on the name)
  13. Enter a description if you like.
  14. Click Create.
     
  15. Your new list is created. Now it's time to add columns or fields for your form. With the new list selected (Menu Opinions) click Settings then List Settings.
     
  16. A Title field is already provided. You can choose to either rename this column and/or make it not required to fill-out.
     
  17. In the Columns section, click Create column
     
  18. Name your column (e.g. First Name) then select the type of form field. A single line of text is just a normal text field. A Multiple lines of text is a combo text (for entering lots of text). A choice menu is where you create drop-down menu options, radio buttons, and/or checkboxes.
     
  19. In the additional column settings, you can select yes or no to make the field required to fill-out.
     
  20. Click Ok.
     
  21. Repeat this step for each field or column you wish to have.
     
  22. When you're done creating columns, click the name of the form towards the top (next to Customize).
     
  23. On the right-hand side of the page, under Connect to Web Site, click Forms > Build a Form.
     
  24. A dialog box displays to create a form page for your website. Give your form a Page title (e.g. Opinions) and URL (e.g.: opinions.aspx)
     
  25. Click Build form
     
  26. If the Office Live Web Designer doesn't display, check your pop-up blocker. Enable the Office Live site in your pop-up blocker and go to your Page Manager (Home> Web Site).
     
  27. Click Edit to complete your new form.
     
  28. When the Page Editor window opens with your new form inside, right-click the box in the page and select Properties.
     
  29. You can either customize the data details or layout and type in a success message towards the bottom (one is already provided).
     
  30. Click Ok.

     
  31. Save the Page.

     
  32. Your custom form is now ready.
     

 

Next steps, you may want to provide a confirmation or thank you email to customers who have submitted an opinion. For this you will need to have a workflow in place. PM or contact me via my website - http://norrishughes.com if you would like an automatic thank you to be sent upon submission.

 

Enjoy!

 

04-15-2008 10:07 AM In reply to
troxlee Joined on 04-15-2008 Posts 11
Re: How do I add a page for my customers to leave a comment?

Hello all.

 I am wanting to do something along the same lines, but I'm wanting a page where the reader/customer fills in the fields, can add an attachement and then click a submit key to e-mail it to me.  Any help on this would be great.

 

Thanks in advance.

Troxlee

04-15-2008 12:04 PM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: How do I add a page for my customers to leave a comment?

Hi Troxlee,

With the exception of adding an attachment (it's not supported by Form Designer), you can accomplish what you want with the instructions in Norris' post above.  To get the content of the form emailed to you, you will need to create a workflow using Sharepoint Designer.  Let us know if you need more help.

Royster
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04-15-2008 12:14 PM In reply to
troxlee Joined on 04-15-2008 Posts 11
Re: How do I add a page for my customers to leave a comment?

ok so to get the fields listed just follow the instructions from norris, but to have them e-mailed to me with an attachment i need create a workflow using sharepoint Designer?  Thanks for the respond Royster!

 

Troxlee

04-15-2008 12:20 PM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: How do I add a page for my customers to leave a comment?

Hi Troxlee,

No.  I should clarify.  The Form Designer module does not support uploading of attachments from users, so there is no way to do that in Office Live.  

Workflow is needed in order for Office Live to send the data that the user enters in a form to you as an email.  In order to set that up, you will need Sharepoint Designer.  Setting up workflow does not mean you will be able to receive attachments.  There is no way to get around that in Office Live.

Hope this helps!
Royster
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04-15-2008 12:31 PM In reply to
troxlee Joined on 04-15-2008 Posts 11
Re: How do I add a page for my customers to leave a comment?

Thank you very much Royster.

 

Troxlee

04-15-2008 11:02 PM In reply to
Gypssy Joined on 02-12-2008 coastal southern CT Posts 315
Re: How do I add a page for my customers to leave a comment?

This all seems really complicated. If people are emailing you their comments anyway, why not just add them to the page yourself? Its a way to monitor spam, and it pretty simple to add comments. My page isn't too fancy, but it seems to do the trick :). http://gypsyribbons.com/customercomments.aspx

 

http://gypsyribbons.com

05-02-2008 3:20 PM In reply to
AHickson Joined on 05-02-2008 Posts 1
Re: How do I add a page for my customers to leave a comment?

 Thank you so much Advisor-Norris for these steps! They were so detailed and helpful!

07-10-2008 6:28 AM In reply to
diknox00 Joined on 07-10-2008 Chicago Posts 3
Re: How do I add a page for my customers to leave a comment?

 Hi Advisor Norris,

 

I followed all your instructions to a T, however I cannot get the comments to post on the same page as the box.

 Any suggestions would be very much appreciated

www.BlackTrump4Life.com
07-10-2008 7:02 AM In reply to
Fergus Joined on 06-14-2008 London Posts 155
Re: How do I add a page for my customers to leave a comment?

Dear All,

There is a complete soltuion at http://solutionsforofficelive.com/businessapps.aspx for this. It works really well, has a built in approval process (i.e. you have to change one field from no to yes before it appears on your site) and by using alerts it emails you as soon as a message is submitted. It is a simple download and then using the templates and make a few changes as explained in the guide you have a fully fuctioning guestbook / feedback / comments page. 

To put both the form and the list on the same page all you have to do is paste the HTML code into the same page.

Good luck,

Fergus

www.ingredientwizard.com

 

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