Royster,
Okay, I tried that, but on the "Access denied" page there is no link for "Request Access." Nowhere. I looked hard for it thinking that I was going blind. But it's not there. Now what?
I'm convinced that I must have been using a different password or different email address and it won't recognize anything but one of those. The office online program offers a number of email addresses and I recall picking two or three. I never used them because I had my own, but it is possible that I used one of those and now can't recall what it is (it's been a year or two since I've updated the page, can you tell?). But even if I could find the old email addresses (and I think I can) I never actually used them. So if I could find a way for it to recognize the email and let me reset my password, it would then send the link for a new password to my old unused email address and I don't have a password to get into that to find the link.
This is kind of a catch twenty-two.
Any more tips?
Stan