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Contact Manager keeps freezing

Last post 09-06-2008 5:33 PM by dean3. 17 replies.
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04-24-2008 5:25 AM
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Contact Manager keeps freezing

Every time I click on Contact Manager every thing freezes and IE shuts down. I followed instructions from OL Support, which meant clearing out all of my internet history etc.. but this did nothing I am awaiting a further response from them but was interested to see if anyone else had this problem.

I am using OL Basic and wasn't sure if I needed to be "a paying customer" for this to work but OL Support didn't say that was the case.

Ken @ www.club50.co.uk

 

04-24-2008 6:24 AM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: Contact Manager keeps freezing

Hi Ken,

Just want to clarify that there is no longer different versions of Office Live. There is only one version and it is free for all.

Have you tried using Firefox to access Office Live?

Hope this helps!
Royster
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04-24-2008 7:46 AM In reply to
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Re: Contact Manager keeps freezing

Royster,

Thanks for info - I'll try Firefox and see what happens and post the outcome.  I didn't realise there was only one version of OL - now I don't feel such a cheapskate now :-)

So are there still business applications from MS or do you get them from third-parties?

Thanks again.

 

Ken@www.club50.co.uk

04-24-2008 8:01 AM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: Contact Manager keeps freezing

Hey Ken,

Yes. Business applications are still available form Microsoft. You can get access to them by going to Business Applications -> Add Application (on the left hand side navigation bar).

With this new release of OfficeLive, third party application development became possible. Examples of these include OLSecure and OLSitemap (releasing this Saturday) from my company.

Hope this helps!
Royster
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04-24-2008 8:05 AM In reply to
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Re: Contact Manager keeps freezing

Hi Royster,

 

Tried Firefox and I could log in OK but then I got a page saying that OL needed Firefox 2.0+, which I am using!  I couldn't get any further. 

Ken @ www.club50.co.uk

 

04-24-2008 8:11 AM In reply to
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Re: Contact Manager keeps freezing

Royster,

Thanks - what does OL Sitemap do that's different to the MS insitu sitemap?

Ken @ www.club50.co.uk

 

 

04-24-2008 8:20 AM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: Contact Manager keeps freezing

Ken, 

Are you a biologist? in-situ hybridization.. :)

What OLSitemap does is that it allows you to submit your sitemap at the root level of your OLSB website (remember, the problem that you were asking before about access to the root of the website?). It is generated automatically and is compatible with all three major search engine's sitemap protocol (they all share the same common one).

The MS "insitu" sitemap does not use the sitemap protocol so you cannot submit it via the webmaster tools for the three major search engines.

Hope this helps!
Royster
PartArt: A fresh approach to viewing new posts from the Office Live Community

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04-24-2008 10:31 AM In reply to
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Re: Contact Manager keeps freezing

Royster,

More lousy spell checker than biologist. I was hoping that is what it was - sounds good - I look forward to Saturday.

Ken @ www.club50.co.uk

04-26-2008 9:01 PM In reply to
Advisor-Norris Joined on 03-12-2008 Atlanta,GA Posts 199
Re: Contact Manager keeps freezing

Thanks for the update Royster.

 

I've been waiting for this as well. I am really interested in purchasing however I would like to see screenshots of what I'm getting before I purchase.

 

Can you provide screenshots of the OLSiteMap on your site?

 

Thanks.

Norris

04-28-2008 7:08 AM In reply to
Kenp240 Joined on 04-14-2008 Benfleet, Essex, UK Posts 37
Re: Contact Manager keeps freezing

Hi Royster,

That's great - I'll take a look very soon.  I'm still trying to get Contact Manger to work.............

Ken @ www.club50.co.uk

 

04-28-2008 8:39 AM In reply to
royster Joined on 02-12-2008 Posts 1,478
Re: Contact Manager keeps freezing
06-13-2008 8:52 PM In reply to
dean3 Joined on 02-14-2008 Posts 4
Re: Contact Manager keeps freezing

I am having the same problem. Something was changed or updated with Web BCM. I have not had a chance to call support. I am still paying for Essantials.

07-19-2008 2:24 PM In reply to
tfharman Joined on 07-19-2008 Posts 1
Re: Contact Manager keeps freezing

Did you find a resolution to this issue?  I am having the same problem with IE7 crashing on contact manager. 

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