Technology changes quickly, but often so does the rules on how to use it. Take wireless e-mail, for example.
You could be checking your Office Live Small Business or Windows Live Hotmail account on your smartphone, completely unaware that you’re either offending those around you or the person to whom you're sending. For instance, you shouldn’t be typing and talking to a customer at the same time. And you shouldn't be sending the great American novel to someone who’s checking e-mail from a cell phone.
A few years ago, I penned a similar column on e-mail etiquette for wireless devices. But since then, the technology has changed—and so has the etiquette.
Here are eight new tips for handling e-mail on a wireless device.
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