Microsoft Office Live Small Business Community

Huge problem for a newbie here...please help.

So, I have a domain registered with 1&1 hosting.  I followed the directions for redelegating my domain to Office Live, but after 2 weeks, the status of my domain was still pending, even though I already received an e-mail from Office Live saying that my redelegation was finished.  Then, I canceled my domain with 1&1 and am waiting for the domain to be open again so I can start over from registering for the domain.  I think I have made a huge mess here, so will someone please help?

Thanks so much!

 You should have contacted Office Live support via email about this. http://r.office.microsoft.com/r/rlidOLContactSupport

Royster

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Sorry--I forgot to say that I already contacted support.  However, they did not explain, and told me to do something I already did.  Thanks for your reply, though!

nethack, read the section on "Domain Names" and "What is Redelegation" here:  http://smallbusiness.officelive.com/ResourceCenter/FAQ.    Check the "Learn More" link.  I am not the expert on this, but I believe it is intended that you maintain the domain name with the previous registrar.  If you cancelled it there, you may well have a huge mess.  Hopefully, someone else will have better news.  Like I say, I am not the expert, so there is still hope.

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Can't someone professional please help me?  (Not to be ungrateful--thx RxDave.)

Thanks.

Dave is right you need keep your domain at 1&1 unless you want to move to someone different.

We did the same thing and were told by MOL that if you cancel the pending redelegation you cannot go back in and re-try it b/c the name is then registered/locked on the server.  If anyone else knows a way around this, please help!