Microsoft Office Live Small Business Community

I don't get it.

 I create an email account.  I then have to sign into my officelive account with that email account to send and receive email.  No problem.

I logged out from my administrator account, then logged in with my email account.   But, now I realize that that email account has full administrator privileges.  How can an logging in with an email account give full admin privileges to the officelive site?  That doesn't make sense.

So I created a new user... but I cannot log in as that user...

I cannot log out!!! No matter what I do, I get logged in as the main administrator account I created.  Insane.

I created a new user,  Logged out from administrator.  Then tried to log in - but I am only perpetually given the "log out" button... "You have been logged out.  Click here to log in" appears - but in the upper right hand side of the screen, log out still appears next to "Go to your Microsoft office Live"...

 If I click on "Take me to your office live" the administrator account will load, stay for 1 second then I will be taken to a login screen.  I log in as the new user I created, then it just brings me to an email account - not the small business office online site.  So I type in smallbusiness.officeonline.com...

And I am taken BACK into the Administrator's account....

 INSANE!!!!!

AsianLamb,

When you create a new email account under Office Live, it will have no access at all to Office Live except for Office Live Mail. That email account will only have access if you add it as a user in Office Live. The accounts on the user list are the only ones that have access to Office Live. So, based on what you described above, I am guesing that you were stilll logged in using the administrator account.

Nonetheless, try the following:

Log in using your adminstrator account and  go to Account Settings -> Users and Permissions. For each user you've created, make sure you remove any access that you don't want that person to have either by changing the level via EDIT or removing that access completely via DELETE (don't worry, you will not delete the user, you're just deleting access to certain features/applications in OL).

Logout from your administrator account (make sure that it says you are logged out of Office Live). Login again with one of your user accounts (go to http://home.officelive.com to do the login). Once logged in, you should see that your user will not have access to those features/applications you removed access to.

Windows Live ID does have its fair share of issues. MSFT folks should take note of this. 

Royster

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our site no longer has any one with adminstrator privileges, how can we assign this to some one

On the login screen, do you have remember my password on this computer checked?  Doing that will cause it to automatically log you in with that password.  That might be the problem.  Uncheck that and you should be able to login with a different id and password.

Did you ever get it fixed? I can't log in 'cause I got booted before I finished setting up my master account. Now I can't get my business mail, because it doesn't show up on the member center page, and I can't log in 'cause I don't have the password or the answer to the secret question. I'm going nuts...can't get my business email...and I BOUGHT a domain name from them just yesterday.

 I'm not sure I am 100% clear on what you are asking. If you can log into the member center page, then you have access to everything.You even have the capability to reset password for email accounts and delete them as well. You are able to log into your Office Live account, correct?  Once you are in, you can goto Email->Users account and then reset your business email.

Royster

Get a free .biz domain for your website. Visit SoftPrizm.com

Blog: The SoftPrizm Channel

OLSecure Beta: Secured Web Area Solution for Office Live

I have a similar issue; however I created a info@domain (admin) account and a personal@domain (user) account. Initially, I named them the same as far as first name and last name. However when I tried to login as admin it kept reverting to my user account. So I decided to name them something different. Now when I try to login as admin or user it goes into an endless loop in user/permissions or business applications.

Help me PLEASSEEE!!!!!!

Leroy, by "user" do you mean owner?  The first thing you need to do now is go the Tools > Internet Options and delete the following:

1. Temporary Internet Files
2. Browsing History
3. Stored Passwords
4. Cookies

You presently have cookie and password confusion in your browser and that is probably causing the looping.  Now, if this is an email issue, what I would recommend is to sign up for Windows Live Mail (yes, broken record here) and set up all of your email accounts, including your non-Office Live accounts, there.  Then you will have access to all of your mail accounts in one place, right from your desktop.  That eliminates the need to deal with the Owner, Administrator, etc. issue once and for all.  You can even delegate WLMail as your email client  Is access to email what you are struggling with?

If you click on "Getting Started" in my signature, then click on "Prescriptions," and scroll down the "Basic Email Management," all of this is outlined in detail.  Good luck.

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