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Issue viewing all products in your store

Last post 08-07-2008 4:51 PM by Mike Monarch (MSFT). 5 replies.
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06-13-2008 3:54 PM
Mike Monarch (MSFT) Joined on 02-15-2008 Boston, MA Posts 114
Issue viewing all products in your store

We have recently identified a bug that is limiting your customers to view all products in your store. If you have more than 10 products listed in a category, a paging control appears that lets the user navigate to the next page of results. This paging control is not working correctly. When you click the 'next' button it simply refreshes the page. We are actively working on fixing this. In the meantime I wanted to inform you of a workaround.

 

** Please note that this issue only occurs in the 'All products' category. The paging controls in your other categories will work as expected.

 

By default the store is setup to display a maximum of 10 products per page. You can configure this so that it shows up to 100 products per page. To do so follow the steps below:

 

  1. Sign in to your Office Live account
  2. Click 'Web Site' in the left navigation area
  3. In your list of pages, click the 'Edit' link for 'Product List'
  4. Once the Site Designer opens, right-click the area displaying your list of products (in the middle of the page) and select 'Properties'
  5. At the bottom of the pop-up window that opens expand the drop-down and select '100'.
  6. Click OK
  7. Click Save

The next time you look at your store each of your categories will show up to 100 products per page. If you have less than 100 products per page then shoppers will be able to navigate to all of your products.

 

 

 

I hope this helps. We appologize for the inconvenience this may have caused you and want to assure you that we are actively working on resolving this issue. I will post to the forums when we have released a fix for this issue.

 

Cheers!

- Mike

07-08-2008 9:26 AM In reply to
tstock Joined on 06-27-2008 Houston Posts 9
Re: Issue viewing all products in your store

thanks for this Mike!

Simple Kitchen Solutions team

simple-kitchen-solutions.com

07-28-2008 12:23 AM In reply to
jodsandodds Joined on 05-14-2008 Posts 8
Re: Issue viewing all products in your store

It's still not working! I wonder if OL is still working on this paging problem. It's a definite limitation. For the monthly price we pay, this problem should be fixed by now.

07-29-2008 11:03 AM In reply to
Mike Monarch (MSFT) Joined on 02-15-2008 Boston, MA Posts 114
Re: Issue viewing all products in your store

I hear you loud and clear. We are very close to releasing a fix. In the meantime please note that this only affects the 'All products' category. The paging controls in your other categories are working as expected.

 

- Mike

07-29-2008 4:09 PM In reply to
lunediblu Joined on 07-29-2008 Posts 4
Re: Issue viewing all products in your store

Thanks Mike for this fix!

 lunediblu

08-07-2008 4:51 PM In reply to
Mike Monarch (MSFT) Joined on 02-15-2008 Boston, MA Posts 114
Re: Issue viewing all products in your store

I'm happy to announce that this issue has been resolved. The paging control on your store front now works as expected. You can now view all of your products in the list.

 

I am truly sorry for the inconvenience this has caused you guys. I appreciate your patience while we worked through that issue.

 

Thanks,

 

- Mike

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