Office Live Small Business Community Forums

Search from "Add products" pages broken

Last post 08-14-2008 2:12 PM by Jim Roberts. 2 replies.
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08-13-2008 12:21 AM
Jim Roberts Joined on 02-14-2008 Posts 17
Search from "Add products" pages broken

Since the upgrade, I can not search my product listings from the Sell Products admin pages.

 I receive the following error when I put anything in the search box and click search and it sometimes happens when I click "Add products and images" from within Store Manager:

The system has encountered an error and cannot process your request at this time. Please try again later.

We are experiencing technical difficulties and cannot process your request at this time.
We are working to resolve this issue as quickly as possible. Please try your request again later.

If you have any questions or need assistance please contact our support team.

Thank you for your patience.

The Microsoft Office Live Small Business team.

 Any ideas when this might be fixed?

 Jim

www.hnggifts.net

08-14-2008 1:42 PM In reply to
Mike Monarch (MSFT) Joined on 02-15-2008 Boston, MA Posts 114
Re: Search from "Add products" pages broken

Thanks for bringing it to my attention. It doesn't appear to be affecting all merchants. We are investigating this issue.

08-14-2008 2:12 PM In reply to
Jim Roberts Joined on 02-14-2008 Posts 17
Re: Search from "Add products" pages broken

Thanks Mike.  I do have an open support case, #1075881157 for this issue.  A resolution is very important to me right now as I have a lot of maintenance to perform.

 Jim

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