Microsoft Office Live Small Business Community

The problem you describe occurs if you set up a new email address in OL and then immediately go to set it up on Outlook using the password you created when set up in OL. To resolve this first log-in to your WIndows Live ID account at www.mail.live.com and complete the additional info sign-up routine...

Hi Nancy, I'd suggest you start afresh with a new Office Live account but when you register use another email address. When you are ready to use your own domain, select this option and complete the DNS server pointing process. If you need to set up a Office Live email account during this final activity...